Customer Service/Tax Preparer
Do you like the idea of being a seasonal tax employee, working every tax season from January to April? Are you interested in a position with a flexible schedule and summers off? Are you an experienced accountant/bookkeeper or a tax professional looking to earn good money? Send us your info! And if not? Send us your info we will train you!!!
Instant Tax Service, one of the fastest growing retail income tax preparation companies, is looking for sharp and highly motivated individuals interested in preparing business and individual tax returns.
ESSENTIAL DUTIES AND RESPONSIBILITIES - PLEASE read the complete job description!!!!!!!!!!!!
Prepare all necessary tax returns and related disclosures while acting as an advisor and developing a professional relationship with clients based on respect and trust;
Conduct thorough computerized tax interviews so all clients' pay the lowest tax liability allowed by law;
Research tax questions and issues in order to provide clients with accurate information;
Enter all tax return data into various professional tax programs, with an eye on quality, thoroughness and accuracy;
Explain and cross-sell other tax services based on client's needs;
Participate in cross audits and checking of tax returns prepared by other members of the team;
Maintain confidentiality of all client and company information
QUALIFICATIONS & EXPERIENCE
Ability to work independently in a fast paced environment to meet target deadlines;
Ability to prepare moderate to complex individual and business tax returns;
Willingness to learn tax preparation software applications essential to fulfilling everyday duties;
Excellent inter-personal skills and enjoy working with people from different backgrounds and income levels;
Ability to handle frantic environments with an upbeat attitude;
Knowledge of current tax laws and general accounting a plus;
Strong oral and written skills;
Meticulous attention to details to prepare accurate and high quality tax forms;
Experience preferred but willing to train the right person. Candidates must pass an approved tax course before hiring;
Proficient computer knowledge, tax software, QuickBooks, Microsoft® Word and Excel would be helpful;
Strong math skills;
Minimum Education Required: High School Diploma or equivalent and accounting certification a plus "but not a must";
Years of Experience: Minimum of a year in customer service, bookkeeping, office, tax preparation or retail sales experience is preferred
EXPECTATION FOR ALL EMPLOYEES: Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership.
Ensure effective communication between customer and company by serving as the primary contact for all customer service issues; Service retail customers via email, incoming and outbound phone calls related to products and service inquiries, policies, and special promotions; Identify and analyze customer needs to ensure high customer satisfaction, growth and retention of business; Perform message board monitoring as an Official Company Representative to assist customers with support issues and to help build community loyalty; Manage multiple tasks and assigned projects to a successful timely completion; Provide information and customer feedback to team leaders to help identify inquiry trends and problem resolutions reducing company liability and maintaining positive company image; Perform reasonably similar or related duties as assigned. Must be highly motivated and have proven customer-oriented attitude; Ability to work independently in a fast paced environment and to plan projects and meet target deadlines; Excellent oral and written skills; Demonstrate the ability to remain calm and present a professional demeanor during high volume periods; Strong organizational skills and ability to focus on details; Computer literate and proficient with Microsoft® Windows & Office (Excel, Word, Outlook, etc.)
Please send resume and available start dates.
In subject line place your name and avail Start date.
Thank you
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It is ok to contact this poster with commercial interests.
Tags: Customer Service/Tax Prep (All Locations)
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